Service Administrator | Perth

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We are seeking a dynamic and experienced Administrator to join our Forrestdale team in a full-time, permanent role. Reporting to the Rebuilds Coordinator, you’ll play a pivotal role in turning strategy into execution. Being part of a team delivering accurate production schedules that support efficient resource utilisation, reliable delivery, and alignment with operational and customer needs. 

Your responsibilities: 

• Lead the planning and scheduling of service departments to meet production and customer timelines in compliance with company Policy, Quality and Workplace Health & Safety requirements. 
• Manage work orders throughout the rebuild process, ensuring accuracy and timely closure for service invoicing. 
• Coordinate and schedule parts, subcontractor and suppliers, and internal resources to meet service and project staging deadlines. 
• Parts order management, BOM development and quote creation for the service teams. 
• Monitor progress and escalate risks to delivery schedules to relevant stakeholders, internal and external. 
• Collaborate with cross-functional teams to develop and align production plans with operational priorities and customer expectations. 
• Drive improvements in planning tools, systems, and reporting to enhance visibility and enable data-driven decision-making. 
• Advocate safety, quality, and environmental compliance across all planning activities. 
• Coach and develop your team, fostering a culture of collaboration, continuous improvement, and operational excellence. 

What You’ll Bring: 

• Proven experience in planning and scheduling within a manufacturing or mining industry environment. 
• Strong analytical and problem-solving skills with a proactive mindset. 
• Experience managing competing priorities and delivering outcomes across multiple departments. 
• Exposure to mining and construction equipment in a planning capacity would be favourable. 
• Excellent communication and stakeholder engagement skills. 
• Proficiency in MS Office and planning systems; MS Project, Dynamics 365 and advanced excel would be advantageous. 
• A commitment to safety, teamwork, and continuous improvement. 

Why You’ll Love Working with Us: 

• Competitive salary + super + potential for bi-annual bonuses. 
• Long-term career opportunity in a growing, stable business. 
• Ongoing training and access to the latest technologies. 
• Be part of a leading OEM that genuinely values your wellbeing and career development. 

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.