Field Service Supervisor | Gunnedah

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

We currently have an exciting and rare opportunity for a motivated and enthusiastic individual to join our team based out of our Gunnedah branch primarily supporting Mining and Maintenance Projects across the region. In this role you will be part of and based out of our Gunnedah Workshop, however majority of your role will see you working between multiple sites supervising major works, shutdowns and ensuring the safety of your team of tradesmen.

Reporting to the Service Coordinator you will be responsible for:

• Coordinating major shut down projects through effective planning, resourcing and communication with key stakeholders
• Assist in the preparation of work scopes, costing, scheduling, project planning and execution to completion
• Ensuring all reporting needs and administrative functions required by the company and the customer are completed promptly and regularly
• Supervise the accuracy and timeliness of time sheets and sub-contract documentation to enable prompt job costing
• Identification of continuous improvements within your area of responsibility

To be successful you will need:

• Prior experience in a supervisory, project management or technical role with Mining Equipment in the mining industry or with a related OEM
• Appropriate Trade / Post Trade Qualifications and related Product Training
• Intermediate PC Skills, ability to analyse technical data and reports
• Good communication skills
• Have a safety focus and abide by site safety processes
• Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter - Earthmoving/Heavy Transport) coupled with extensive experience and knowledge in repairing, servicing and maintaining mobile plant equipment
• Strong ability to adapting yourself to different teams, rosters, environments and workloads
• Ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family.

In return you will receive:

• A competitive hourly rate + super + paid travel + overtime (where required) and the potential to earn bi-annual bonuses
• A collaborative and flexible roster with a real focus on work/life balance
• Access to ongoing OEM training and benefits
• Excellent safe working conditions
• Discounted health insurance premiums
• Great employee benefits including exclusive staff discounts on a range of products and service

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.