Administration-Parts | Gunnedah

The Opportunity

Hitachi Construction Machinery Australia (HCA) has an exciting opportunity for a dedicated Parts Administrator to join our team in Gunnedah, NSW.

In this role, you will provide high‑level administrative, customer service and parts support to ensure smooth operations across our branch, contributing to exceptional service delivery for our internal and external customers.

Key Responsibilities

• Process parts enquiries, quotes, orders, and invoices in a timely and accurate manner
• Coordinate with suppliers regarding pricing, availability, and delivery schedules
• Support the workshop, service and sales teams with parts information and administrative tasks
• Manage goods receipting, documentation, and data entry within internal systems
• Deliver excellent customer service via phone, email, and face‑to‑face interactions
• Assist with general branch administration as required

To Succeed, You Will Need

• Previous experience in parts, inventory, or administrative support (automotive, heavy machinery or mining experience advantageous)
• Strong organisational skills with high attention to detail
• Confident computer skills with the ability to learn internal systems
• Excellent communication and customer service capabilities
• Ability to work effectively in a fast‑paced environment
• A proactive, team-oriented approach

Benefits

• Competitive Salary + 11.5% Super + Fully Maintained Vehicle
• Bonuses: Two annual discretionary bonuses
• Career Development: Ongoing training and progression pathways
• Discounts: Save with 500+ retailers and exclusive staff discounts on Hitachi products
• Health & Wellness: Discounted Medibank insurance + Employee Assistance Program
• Work Culture: Inclusive, safe, and supportive team environment

Who Are We?

Hitachi Construction Machinery Australia is a globally respected OEM and leader in the construction and mining industries. We are passionate about supporting our people, fostering innovation, and building a sustainable future.

We actively support charitable causes in paediatric health, Indigenous education, mental health, and cancer research—and we’re committed to making a positive environmental impact.

Apply Now

We believe success comes from the partnership of our market-leading products and our incredible people. Hitachi is proud to be an Equal Opportunity Employer that values diversity and inclusion.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.