Internal Sales - Administrator | Dandenong

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. 

The Opportunity

Based in our Dandenong branch, we are currently seeking an Internal Sales - Administrator to support our Sales Department by providing end-to-end tender and sales administration. This role plays a critical part in ensuring machine builds, orders and deliveries are processed accurately and efficiently to meet customer needs.

Reporting to the Sales Manager, your key responsibilities will include:

• Provide administrative support to the Sales Manager and Sale Representatives
• Preparing and maintaining tender documentation
• Processing sales administration for new and used equipment in line with the Sales Manual and QA requirements
• Receiving inbound sales enquiries, qualifying opportunities, and logging leads accurately within CRM
• Raising purchase orders on approved vendors for accessories and freight within required timeframes
• Liaising with internal and external customers and stakeholders to build and maintain strong working relationships
• Conducting bi-monthly stocktakes
• Coordinating warranty documentation and sales merchandise ahead of scheduled deliveries

To be successful in your application, you will need:

• Previous experience in sales administration is preferred
• Experience using CRM or similar database systems
• Strong verbal and written communication skills
• Strong customer service focus with the ability to handle enquiries professionally
• Ability to work collaboratively in a cross-functional environment
• Ability to multitask, prioritise workload, and work to strict deadlines
• Intermediate Microsoft Office skills with a high level of accuracy and attention to detail

Hitachi Benefits – What’s in it for you?

• Rewarding Salary Package: Base salary + super + earn company biannual bonuses
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.