Technical Support Specialist | Revesby

Technical Support Specialist – Construction Equipment

Hitachi Construction Machinery Australia

Join a global leader in construction and mining equipment and play a key role supporting Hitachi’s premium range of construction excavators, wheel loaders, Bell ADT’s and motor graders.

We’re looking for a Technical Support Specialist with strong diagnostic skills and industry experience to deliver high‑level technical support to internal teams and customers throughout the Sydney and Canberra regions located out of our growing Revesby Branch.

What you’ll do

• Provide technical support and troubleshooting for the range of Hitachi and Bell equipment
• Communicate clearly with customers, service teams and internal stakeholders
• Lead with safety and uphold HCA’s safety standards
• Work with OEM and engineering teams on product improvement initiatives

What you’ll bring

• Mechanical trade or engineering qualification
• Experience in mining, civil, earthworks, or technical/product support
• Strong communication and customer‑service focus
• Solid computer skills (Microsoft Office)
• Hitachi and Bell equipment experience highly regarded

Benefits

• Competitive Salary + Super
• Vehicle: Fully maintained company vehicle + phone + laptop
• Bonuses: Two annual discretionary bonuses
• Career Development: Ongoing training and progression pathways
• Discounts: Save with 500+ retailers and exclusive staff discounts on Hitachi products
• Health & Wellness: Discounted Medibank insurance + Employee Assistance Program
• Work Culture: Inclusive, safe, and supportive team environment

Who Are We?

Hitachi Construction Machinery Australia is a globally respected OEM and leader in the construction and mining industries. We are passionate about supporting our people, fostering innovation, and building a sustainable future.

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We believe success comes from the partnership of our market-leading products and our incredible people. Hitachi is proud to be an Equal Opportunity Employer that values diversity and inclusion.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.