Service Manager | Revesby

The Opportunity
Hitachi is seeking a motivated and influential leader to join our team as Service Manager in Sydney. In this role, you will lead and manage all aspects of the service operations across the region, ensuring exceptional customer service while achieving safety, quality, and financial targets.

Hitachi Benefits

• TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
• Competitive pay rate: A rewarding salary + Fully Maintained Vehicle
• The role: A Permanent Full Time Position in a leading OEM with long term job security
• Health: Discounted Medibank health insurance policy
• Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods
• Uniform: Generous uniform supplied with Full PPE
• Orange Benefits: Exclusive benefits and discounts at over 500 retailers across Australia

Key Responsibilities

• Ensure compliance with WHS, Environmental, and QA policies
• Promote a collaborative safety culture aligned with HCA values
• Manage department P&L, revenue, and efficiency targets
• Oversee accurate quoting, invoicing, and customer follow-up
• Lead recruitment, development, and performance management
• Build strong customer relationships and resolve complex issues

• Develop and implement strategies to drive service growth

• Drive a culture of continuous improvement

About You

• Strong safety focus and WHS knowledge
• Proven ability to lead, motivate and develop a team
• Experience managing a service operations
• Excellent negotiation, time management, and communication skills
• Ability to interpret technical data and plan maintenance schedules
• Intermediate MS Office skills

Apply Now

At Hitachi, we believe success comes from the partnership of our market-leading products and exceptional people. We’re an equal opportunity employer, committed to diversity and inclusivity.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.