Service Administrator | Perth

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

The Opportunity

We are currently seeking an experienced and motivated Service Administrator to join our Perth Service department, based in the Forrestdale branch. Reporting to the Service Manager, you will play a key role in supporting the efficient operation of the service department by ensuring timely, accurate, and compliant administrative processes.

This is a permanent, full-time role focused on supporting the contracts, mining builds and ad hoc field service teams.

Your key responsibilities will include:

• Work order preparation and timely closure for service invoicing
• Maintenance of local databases to track WIP and LMS
• Payroll support – collating timesheets and leave, payroll processing
• Purchase order, invoice and contract management
• Compile information required for internal and external audits
• Vendor and resources engagement, scheduling and job allocation
• Arranging site mobilisations and inductions, training and maintaining records
• Assist in other general Service administration tasks

To be successful in this role you will have:

• Previous experience in a similar administrative role
• Excellent oral and written communication skills
• Strong computer literacy and proficient in the use of Microsoft Office
• The ability to work autonomously as well as part of a team
• Strong attention to detail and data entry skills
• A proactive, customer-focused approach with a commitment to safe work practices

Hitachi Benefits – What’s in it for you?

• A competitive salary package + the potential to earn bi-annual bonuses!
• Career: Permanent Full Time Position in a leading OEM with long term job security
• Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
• Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
• Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
• Health: Discounted Medibank health insurance policy + EAP to support our employees and their families 
• Employee Referral Program: refer a friend and receive $$

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.