Service Administrator | Perth

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

About the Opportunity

Our Perth Mining Assembly branch are currently on the lookout for an experienced and motivated Service Administrator to join the team. This role will have you providing end-to-end administrative support for our busy Service department and will be best suited for someone who enjoys systematic attention to detailed work.

This position is ideal for someone who considers themselves to be a team player as your positive and self-motivated attitude will contribute to the success of the team. As an integral part of the team, you will be liaising with internal and external parties and have a strong customer focus, planning work fronts efficiently and effectively to deliver Hitachi’s promise of Total Customer Satisfaction.

About you:

• Safety Conscious – A strong developed awareness and commitment to personal and peer health and safety; always exercising a high duty of care to yourself and others around you
• Creative problem solver – Analytical initiative to identify opportunities for continuous improvement
• Demonstrated experience in a service department support role. Previous work history working with vehicle service-related or production type industries will be a distinct advantage
• Intermediate/Advanced computer literacy including the use of Microsoft Suite and Dynamics 365 would be highly beneficial
• Verbal & written communication skills with a developed ability to understand varying needs and coordinate with multiple departments and branches
• Autonomous productivity – Initiative to process purchase orders, invoices, timesheets and work orders efficiently and effectively
• Personable and Professional Communication Skills – above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

Hitachi Benefits – What’s in it for you?

• Competitive salary package + earn company biannual bonuses!
• Career: Permanent Full Time Position in a leading OEM with long-term job security
• Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
• Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
• Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
• Paid Parental Leave Company Policy
• Health: Discounted Medibank health insurance policy + EAP to support our employees and their families 
• Employee Referral Program: successfully refer a friend and earn cash!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.