Service Administrator - Reman | Perth
People are at the heart of what we do
Service Administrator - Reman
- Perth, WA, Australia
- Full Time - Permanent
About Us
Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.
The Opportunity
We are seeking an experienced and motivated Service Administrator to join our busy Remanufacturing department at our Forrestdale branch. Reporting to the Remanufacturing Manager, you will play a key role in supporting the efficient operation of the Reman department by ensuring timely, accurate, and compliant administrative processes.
This is a permanent, full‑time position; however, we may consider part‑time arrangements for the right candidate.
Your key responsibilities will include:
- Preparing production orders and ensuring timely closure to support accurate Reman service invoicing
- Opening and closing jobs, maintaining WIP control, and updating WIP status records
- Processing service timesheets and compiling payroll summaries
- Processing purchase orders and invoices in Dynamics with high accuracy
- Assisting with internal and external audits
- Coordinating site inductions, training records, and maintaining compliance documentation
- Administering internal/external mail, phone enquiries, filing, and general office tasks
About You
To be successful in this role, you will bring:
- Previous experience in a service administration or business administration role
- Strong written and verbal communication skills
- High attention to detail, accuracy, and time management
- Proficiency in Microsoft Office and strong computer literacy
- Ability to work both independently and as part of a collaborative team
- A proactive, customer-focused approach with a commitment to safe work practices
Hitachi Benefits – What’s in it for you?
- Competitive Base Salary + Super + earn company biannual bonuses!
- Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
- Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
- Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
- Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
- Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
- Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
- Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business
At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.