Operations Manager - Melbourne | Dandenong

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.

The Opportunity

We are seeking an experienced and commercially focused Operations Manager to lead our Dandenong and Somerton Branch operations. This is a key leadership role responsible for driving strong performance, Budgeted Financial outcomes, Customer Satisfaction and Business Growth across our Victoria operations.

Reporting to the General Manager – Southern Region, you will oversee all branch activities, ensuring alignment with the Companies objectives while fostering a strong culture of Safety, Accountability and Continuous Improvement.

Key Responsibilities:

• Safety Leadership – Champion a proactive safety culture and compliance across the Branch operations
• Operations Leadership – Oversee the day-to-day operations of the Dandenong and Somerton branches
• People & Culture– Leading, coaching and empowering a diverse team of 70+ employees to achieve branch objectives while fostering a positive and high-performing workplace culture
• Financial Management – Develop and manage annual budgets, implement business plans and drive performance against financial targets
• Customer Relationships – Build and maintain strong relationships with key customers and support growth opportunities
• Continuous Improvement – Identify opportunities to improve performance, reduce costs and enhance reliability
• Quality & Compliance – Ensure adherence to company policies, procedures and quality standards
• Industry Engagement – Participate in industry events and activities that strengthen market presence

To Be Successful in This Role, You Will Have:

• Proven experience in Managing an Operational multi-department business or similar roles.
• Lead from strong and positive engagement, an OEM or similar Business of 60 or more team members
• Effective leadership and team development capabilities
• Proven financial and commercial acumen including setting budgets and business planning.
• Excellent customer relationship management and stakeholder engagement skills
• Strong analytical and problem-solving abilities
• Excellent presentation and communication skills
• Intermediate or better Microsoft Office skills
• Tertiary qualifications in Management, Business or related disciplines

Highly Regarded

• Branch Management experience within the construction or related heavy equipment industries.

Hitachi Benefits – What’s on Offer

• Rewarding Salary Package: Competitive base salary, above-standard superannuation, and performance bonus schemes linked to safety and business outcomes.
• Company Vehicle or Car Allowance: Choice of a fully maintained company vehicle or car allowance, in line with Company policy
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend to work for Hitachi
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and medical employment assessments.