Kiosk mode

Customer Support Representative | Emerald
People are at the heart of what we do
Customer Support Representative
- Emerald, QLD, Australia, 4720
- Full Time - Permanent
Hitachi Benefits
• Competitive earning potential base salary plus bi-annual bonus
• Fully maintained company vehicle + Personal laptop + work mobile
• Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services
• End to end, OEM level training to ensure you are well equipped to perform your best
• Real opportunities for personal development within a world class, dynamic company
• A supportive management team which values your input in finding new and innovative ways of achieving success
• Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work!
About the Opportunity
Due to growth of our business, we have an exciting opportunity for a Customer Support Representative - Mining to join our Emerald team supporting mines in the Bowen Basin.
As a key member of the team, your responsibilities will include:
• Provide holistic OEM customer and technical support for our valued mining customers
• Manage an existing network of customers and source new customers to grow our business
• Promoting parts and service sales solutions to achieve company budgeted sales targets
• Working to a customer call cycle and actively building parts & service quotes tailored to customers’ needs
• Reporting of activity, prospects, sales opportunities and competitor activity
• Attendance at customer site meetings as required to resolve technical issues
• Provide fluent customer relationship management, and a positive customer experience
To be successful you will need:
• Essential requirements: Trade qualification in a mechanic or electrical discipline
• Technical understanding of earth moving and construction equipment
• Demonstrated success in a similar role
• Be self-motivated and be able to build long term relationships
• Excellent administration, communication and interpersonal skills
• The ability to travel as required within your region
• Tertiary Qualification in Mechanical or Electrical discipline would be advantageous
If this sounds like the perfect role for you, then please click APPLY NOW
Recommended Jobs
Field Service Fitter - Emerald
Emerald, QLDGenuine work/life balance working on 12 hour shifts on a 7 / 7 roster
Field Service Fitter - Resident Role
Toowoomba, QLDResident Technician based out of the Western downs region. We are open to locations including but not limited to Dalby, Chinchilla, Miles and Roma.
Field Service Fitter
Adelaide, SAThis role will see you providing quality diagnostic, repair and maintenance services to our customer’s equipment in the field.
Field Service Fitter
Launceston, TASThis role will see you providing quality diagnostics, repair and maintenance services to our customer’s equipment in the field.
Sign up for Job Alerts!
Thank you