Technical Services Specialist - FMS | Brisbane

Hitachi Benefits

• Permanent Full Time Position in a leading OEM with long term job security
• Competitive salary package + company vehicle + company biannual bonuses
• Be involved in the development of cutting edge solutions
• Rewarding employee benefits on a range of goods and services with exclusive staff discounts
• Ongoing training and opportunities for upskilling with access to the latest technologies
• Supportive management who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

The Opportunity

Our Brisbane Branch has an opportunity for an enthusiastic and motivated Technical Services Specialist to join our dynamic Fleet Management System (FMS) team. Working with the Operations Manager you will be responsible for the delivery and installation of products to customers and be a key player within our operations team, working with a multi-functional team of hardware and software support professionals.

The role

• Provide high quality technical support to Wenco International Mining’s customers. 
• Work with a cross-function team of hardware and software support professionals to deploy and support Wenco’s suite of products
• Client Record/document management
• Project Management Assistance throughout new projects
• Plan and practice for system implementation and upgrade projects
• Perform implementation and upgrades
• Liaise & coordinate resources from mine sites/office

To be successful in this role you will have:

• Tertiary degree in Electronics, Mechatronics, Computer Engineering or equivalent experience

• SQL experience – essential
• Proven skills of maintaining technology – Wenco technology would be advantageous
• Experience within the Mining industry with exposure to Machine Guidance systems
• The ability to install and support complex IT systems in the field
• Hands-on hardware and software system level troubleshooting
• An understanding of wireless and radio propagation principles
• Proven analytical and problem-solving abilities
• An ability to clearly communicate technical concepts
• Willing to learn new technologies and new ways of approaching projects
• Frequent travel to remote mine sites will be required

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.