Parts Interpreter | Revesby

• Join a global leader in the construction & mining industry
• Competitive hourly rate + biannual bonuses
• Strong training, supportive mentors & real development opportunities

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We are looking for an enthusiastic and motivated Parts Interpreter to join our National Contact Centre team in Revesby. This role will make you a key point of contact for customer queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management within our call centre.

What You’ll Do:

• Interpret and process customer parts enquiries, including pricing, stock availability and order status
• Provide friendly, helpful service to internal and external customers via phone and email
• Learn to source parts to meet customer needs and timelines
• Prepare quotes, sales orders and invoices
• Use and develop strong computer, data accuracy and attention-to-detail skills

About You:

• A passion for delivering great customer service
• An interest in earthmoving equipment, machinery or mechanical components
• Previous experience in parts interpreting or similar position will be highly regarded
• A basic mechanical aptitude (formal training a bonus, but not essential)
• Confidence using computers (Internet-based applications, MS Office and Outlook)

Hitachi Benefits – What’s in It for You?

• Competitive hourly rate + super + earn company biannual bonuses!
• Flexible Working Arrangements: work from home up to 2 days per week
• Revesby Location with access to free onsite parking
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.