Hitachi Construction Machinery Australia Pty Ltd © 2018. All Rights Reserved.

Technical Support Representative | West Angelas

  • Location:Western Australia | Perth
  • Category:Service, Maintenance & Trades | Field Service Fitter
  • Reference ID:1037693
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Job posted: 13/02/2019
Applications close: Ongoing
Ongoing

Ongoing

DS000394

  • Full-time permanent role with career growth opportunities
  • Join a leading OEM and work alongside a friendly, collaborative team
  • Ongoing training and opportunities for upskilling with access to the latest tech

Position Details:

Hitachi Construction Machinery Australia (HCA) www.hcma.com.au is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.

Due to continued growth HCA has an opportunity for an experienced Technical Support Representative to join our team based at West Angelas working on an 8/6 roster flying in and out of Perth.

As a key member of the HCA team you will be responsible for:

  • Maintaining the important link between the customer and the company to ensure a high level of technical product support
  • Current assessment of digger fleet and assist in trouble shooting
  • Coach and mentor trades with shutdowns, services and any major component change outs
  • Identify areas for improvement and assist in developing/executing actions plans to remedy problem areas
  • Assist supervisors and planners as required
  • Completion and submission of all relevant paperwork and reporting
  • Maintaining a good working relationship with customers, peers and other departments

To be successful in this role:

  • You will hold relevant Heavy Diesel trade qualifications
  • Experience working on large Hitachi mining and excavating equipment is essential
  • Strong organisational and customer service skills
  • Excellent customer service skills and a positive attitude
  • To be versatile, hands on and able to perform other related duties as required
  • Demonstrated leadership skills and experience
  • Have a strong safety focus and abide by company and site safety processes

What's in it for you?

  • $$$ a competitive salary package + the potential to earn bi-annual bonuses
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

  • Location: Western Australia | Perth
  • Category: Service, Maintenance & Trades | Field Service Fitter
  • Reference ID:1037693