Hitachi Construction Machinery Australia Pty Ltd © 2018. All Rights Reserved.

AHS Specialist - Brisbane

  • Location:Queensland | Brisbane (Wacol)
  • Category:Service, Maintenance & Trades | Electrician
  • Reference ID:1040502
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Job posted: 02/04/2019
Applications close: Ongoing
Ongoing

Ongoing

RC001062

  • Work with quality products
  • Great team environment
  • Great variety

Position Details:

Hitachi Construction Machinery Australia is part of a global brand providing a variety of machinery for the construction and mining industries.

As our journey into automation grows HCA is now seeking a qualified Electrical Engineer from within the Autonomous Haulage sector to join our team of experts as the new AHS Specialist for Technical Services.

Reporting to the AHS Support Manager this position will be based out of our Brisbane branch frequent and regular travel to the various mine sites within NSW that Hitachi is working with.

Your Responsibilities will include, but not limited to:

  • Diagnose and/or troubleshoot AHS system issues that are reported in by the service teams.
  • Ascertain the root cause of each issue, work on repairing the embedded systems, including any hardware that has been associated with the problem throughout your resolution process.
  • Working with our “in-house” reporting tool, all diagnostic, findings, resolutions, etc. from each Client issue must be documented and recorded
  • Review and contribute to new and existing product documentation, provide continuous improvement solutions enabling efficiencies for the customers.
  • Stay up to date with system changes, implementation and upgrades for AHS software and controllers and provide support to the customers who are impacted by
  • Escalate all issues to relevant HCM & AHS Support Teams within a timely manner
  • Ensure that all interactions with internal and external customers and stakeholders is professional and courteous as you are required to continuously ‘Promote & Enhance’ Hitachi’s relationship with our AHS customers

To be successful, it is essential that you have:

  • Electrical Engineering or Software Engineering qualifications are essential.
  • Sound understanding of the mining industry and understanding of computer networking and protocols
  • Demonstrated experience working with MS Suite/Office and basic understanding of Microsoft SQL, usage of OpenVPN and VMWare product suite.
  • Working experience using multiple Operating Systems. i.e.: Windows and Linux
  • Experience with Software Development Projects

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.   The position advertised above would suit someone who is eager and proactive in achieving success. If this sounds like the perfect role for you, then log onto Hitachi Careers Page via the intranet and click APPLY NOW and submit your resume for consideration.

  • Location: Queensland | Brisbane (Wacol)
  • Category: Service, Maintenance & Trades | Electrician
  • Reference ID:1040502